matchbox – NOW HIRING! Servers!

Full Time

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Company Info

Description

The Servers role is to provide exemplary service for our guests in accordance with Matchbox quality control and service standards. The Server is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.
The Servers role is to provide exemplary service for our guests in accordance with Matchbox quality control and service standards. The Server is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.

SUMMARY OF ESSENTIAL FUNCTIONS:
SUMMARY OF ESSENTIAL FUNCTIONS:

Greets and takes orders from guests or servers in accordance with Matchbox timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders.
Greets and takes orders from guests or servers in accordance with Matchbox timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders.
Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift.
Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift.
Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele.
Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele.
Follows opening and closing procedures/checklists.
Follows opening and closing procedures/checklists.
Knows the food and beverage menu, and is able to speak to the menu from memory.
Knows the food and beverage menu, and is able to speak to the menu from memory.
Rings in orders into point of sale system.
Rings in orders into point of sale system.
Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures.
Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures.
Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents.
Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents.
Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors.
Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors.
Makes sure that all drinks are removed from tables by the state’s legal time.
Makes sure that all drinks are removed from tables by the state’s legal time.
Completes side-work tasks as assigned.
Completes side-work tasks as assigned.
Strives to hit sales goals as assigned by the general manager.
Strives to hit sales goals as assigned by the general manager.
Understands and practices proper safe food and beverage handling procedures in accordance with local government standards.
Understands and practices proper safe food and beverage handling procedures in accordance with local government standards.
Qualifications
Qualifications

A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable
A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable
Able to stand and walk for up to 10 hours per day preferred
Able to stand and walk for up to 10 hours per day preferred
Able to lift and carry up to 40 pounds
Able to lift and carry up to 40 pounds
Able to work calmly and effectively under pressure
Able to work calmly and effectively under pressure
High school diploma (or equivalent) required
High school diploma (or equivalent) required
Able to perform basic mathematical calculations
Able to perform basic mathematical calculations
Must be of legal age to prepare, serve, and ring alcoholic beverages
Must be of legal age to prepare, serve, and ring alcoholic beverages
Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
High energy and stamina. Able to work within a fast-paced, highly mobile environment
High energy and stamina. Able to work within a fast-paced, highly mobile environment
Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation

Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation

TO APPLY, please reply via email with your resume file attached (pdf, docx, or doc) and cover letter in the body of the email. Please do not copy and paste resume.

TO APPLY, please reply via email with your resume file attached (pdf, docx, or doc) and cover letter in the body of the email. Please do not copy and paste resume.

Thanks!

Thanks!

Posted: April 25, 2019

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